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Inbound Marketing Evolution: The Future of Now

  
  
  

Evolution Of Man resized 600As we hurdle down the path of internet marketing's evolution, there's been an onslaught of new ideologies and terminologies that have been adopted in the last decade.

None of them have caused as much disruption as inbound marketing methodology. This disruption has left many online marketing agencies scratching their heads.

Some of these professionals have leapt on the inbound marketing bandwagon, while others explain inbound marketing is nothing new, but rather a dress-up new term that HubSpot uses to sell its software.

This cognitive dissonance has spawned some heated discussions on social networks. Online marketing professionals continue to wrestle with an industry identity crisis.

In a recent blog post, John McTigue (Kuno Creative) posited "Lead Generation is the New (Old) Inbound Marketing". John argues that while terms like inbound marketing and SEO are being focused on by the industry, it's best to focus on what matters to our customers and ourselves: generating sales leads.

Absolutely. Whether you're a business owner or rockstar practitioner, one of the most important outcomes of any campaign is to consistently generate and close sales leads, regardless of what you are "selling." 

It doesn't stop there though. Several other important outcomes comprise inbound marketing beyond merely generating sales leads, which are only part of the "big picture."  

What Makes Inbound Marketing Remarkable?

Simply put? Outcomes. Inbound marketing is a channel that, when coupled with sound methodology, provides a holistic internet marketing solution. The paramount goals of any inbound marketing campaign are to 

  • Build and manage brand loyalty and trust
  • Build and manage relationships within the online community
  • Generate targeted website traffic
  • Convert website traffic into qualified sales leads
  • Nurture these leads into loyal customers 
  • Apply metrics to test, measure and improve results 

The Marketing Breakdown

The overarching principle of all marketing is simple: Managing profitable customer relationships Principles of Marketing Tenth Edition, Kotler, Armstrong. This principle covers a considerably broad spectrum.

However, it reinforces the notion that all aspects of marketing are concerned with generating sales leads and converting those sales leads into profitable customer relationships.

The diagram below shows the web of relationships within marketing in generalMarketing Relationships 2012 resized 600

The diagram above shows the relationships that online and offline marketing have with marketing in general. The holistic view of marketing involves brand, and its exposure through public relations within various forms of content.

Let's take a closer look at online marketing.

The diagram below showcases the relationships in online marketing and its audience

Online Marketing Relationships 2012 resized 600

The diagram above depicts the inbound channel pulling a targeted audience in, and the outbound channel broadcasting to the entire audience.

The outbound approach broadcasts a message to an entire audience a brand reaches, regardless of whether that audience is interested in the message.

By contrast, the inbound channel pulls a targeted audience in, by being discovered on a targeted search request from a specific individual or audience.

Compare the online marketing inbound channel vs. the online marketing outbound channel

Inbound Marketing Process 2012 resized 600VS.

Outbound Internet Marketing Process 2012 resized 600We need to shift the focus from mere semantics and industry, in-house fighting, to understanding the work and delivering results, by providing an integrated solution to the people who matter - our clients and consumers.

On the same token, we can't discredit our passion and unique backgrounds, both personally and professionally. We need to get better at honoring how our specialties lend themselves to an overarching objective, through inbound marketing.     

Inbound Marketing is channel agnostic, implementing a series of tactics that provide a solution. This allows business to get found by their targeted audience, convert prospects to leads, and convert those leads into sales. Which ultimately honors the principals of marketing.

Key Takeaways 

  • No matter what type of marketing we do, we aim to generate leads and customers. The cycles, strategies, and tactics will vary by industry influencers. SEO, SEM, social media marketing, content marketing, earned media and branding can all yield results within the scope of their objectives.
  • It's clear that SEO is natural to the inbound channel, and has existed since the inception of search. However, SEO by itself is a tactic, whereas inbound marketing executed properly is a holistic solution.

Do you think there's an identity crisis in the marketing industry? What challenges have you discovered within your niche of the industry? We look forward to hearing your thoughts below

Photo Credit: Team Traveller

Comments

Keith - Industry needed this perspective. As Mitch Joel's pretty vehemently attested:  
"Not either/or, but WITH"
Posted @ Monday, February 06, 2012 8:13 AM by Byron Fernandez
Great post Keith! 
We have talked about this principle of inbound marketing at Duct Tape Marketing for a long time.  
It amplifies the fact that once someone "Knows" you exist, what are you doing to get them to "Like" and "Trust" you? 
Traditional outbound marketing doesn't answer this question....usually. 
Companies like yours are helping all of us make marketing what it's supposed to be, and that's a tool to grow the business. 
Traditional marketing people have tried to pull the blinders over the eyes of business owners and focus blame on why their tactics are not working. 
Hubspot has allowed us to really make our efforts accountable, and that is a good place to be. 
Thanks for sharing :-)
Posted @ Tuesday, February 07, 2012 11:44 AM by AJ Perisho
@AJ Thanks for your insight! The marketing industry is quickly evolving and our customers want to work an agency that provides a holistic solution to all of their needs. This is causing some real challenges for companies that have been built around delivering tactics instead of solutions. 
 
From this perspective many people are positioning Inbound Marketing as the new SEO or vice versa. If a company is executing inbound marketing effectively, then they are doing SEO. However, just executing an SEO strategy doesn't mean they are executing inbound marketing effectively. This is because inbound marketing provides key elements such as the Brand, PR, Content, and Lead Conversion that SEO by itself does not. 
 
The only results that really matter are the "outcomes". Did we accomplish what we set out to do for our customers/clients? Did we provide a solution? No one does SEO or any other marketing tactic just generate traffic, or leads. They do it because they think it will help them generate new customers. Inbound marketing aligned with a good sales process is that solution.  
It is truly remarkable to be part of the inbound marketing evolution with HubSpot!  
 
Thanks for your support :)  
 
Posted @ Tuesday, February 07, 2012 5:11 PM by Keith Gutierrez
Great post – very informative and thought provoking. I've seen a huge shift in clients who have become increasingly frustrated with the inability to track success using traditional marketing methods. I think the appeal of inbound marketing is that it finally gives prospects the sense that marketing is more than a crap shoot. You can actually produce measurable results, provided you are willing to pay the price in terms of time and effort. I love the idea that agencies need to provide their clients with holistic solutions rather than disjointed tactics.
Posted @ Thursday, February 09, 2012 9:26 AM by John Murphy
Right On @John! Thanks for sharing your thoughts and support:)
Posted @ Thursday, February 09, 2012 12:38 PM by Keith Gutierrez
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