Support Software

OSTicket (click to view demo)

osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email and web-based forms into a simple easy to use multi-user web interface. Easily manage, organize and archive all your support requests and responses in one place while providing your clients with accountability and responsiveness they deserve. osTicket is an attractive alternative to higher-cost and complex customer support systems; simple, lightweight, reliable, open source, and easy to setup and use.


MantisBT (click to view demo)

MantisBT is a free popular web-based bugtracking system (feature list). It is written in the PHP scripting language and works with MySQL, MS SQL, and PostgreSQL databases and a webserver. MantisBT has been installed on Windows, Linux, Mac OS, OS/2, and others. Almost any web browser should be able to function as a client. It is released under the terms of the GNU General Public License (GPL).

BugGenie (click to view demo)

The Bug Genie is an open source enterprise level issue tracking system, built on open source technology. It enhances your development process, by offering an advanced tool to manage bug reports, feature requests and user feedback for your products.